Policies

Important Information & Inn Policies

Room Rates: Rates shown are for one or two people per room. These rates do not include state and local taxes. For rooms that can accommodate more than two guests, $25 plus tax is charged for each additional guest. Rates include a full, 3 course irresistible breakfast served from 8:00 – 9:00 a.m. Rates are subject to change at any time before a reservation is confirmed.

Taxes: By law, the Adobe Rose Inn is required to collect state and local taxes for all room revenue. The current tax rate is 12.05% plus $2 per night.

Information Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for the McAfee Secure Logo next to the Credit Card Information Request or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only three employees who need the information to perform a specific job such as processing reservations, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at 520-318-4644 or via email at innkeeper@aroseinn.com.

CHECK-IN TIME: Rooms are available for check-in from 4:00 p.m. to 6:00 p.m. If this time is not convenient, please let us know and we’ll make alternative arrangements.

CHECK-OUT TIME: Unless prior arrangements have been made, guests must check-out before 11:00 a.m.

DEPOSIT FOR CONFIRMED RESERVATIONS: When multiple rooms are booked or during major events such as Gem Show, Homecoming, Parents Weekend, and Graduation, a 50% deposit of the total room charges may be required.

CANCELLATION POLICY: Rather than increase our overall pricing to compensate for losses due to cancellations, the following cancellation policy has been instituted.

Guests are responsible for payment of all nights reserved with a confirmed reservation. For cancellations received within 14 days of your scheduled arrival date, the first night amount of your scheduled reservation becomes non-refundable. Payment for the remaining reservation amount will be charged as well but will be refunded on your next visit. We will make every effort to resell the cancelled rooms. If we are successful, we will not charge you for the re-sold rooms. If you shorten your scheduled stay within 14-days of your scheduled arrival or after you’ve checked-in, you will be responsible for the cost of your original reservation, unless we can resell the room(s). No-shows will be charged for the full amount of the reservation.

MAXIMUM OCCUPANTS PER ROOM: Adobe Rose Inn rooms are designed to comfortably accommodate 2 guests per room. However, limited accommodations for 3 guests are available in the Atanacia Room, with a roll-away bed, and our Casita, by converting our sofa to a twin-sized bed. Our Santa Rita Suite can accommodate 4 guests by converting the sofa to a full-sized bed. There is an extra nightly charge of $25 plus tax per night for each additional guest.

PAYMENT OPTIONS: We gladly accept American Express, Visa, MasterCard, Discover, Traveler’s Cheques, Money Orders, Personal Checks, and Cash.

NON-SMOKING POLICY: For the comfort of others, smoking is not permitted anywhere on the premises. This includes all patios and balconies.

PET POLICY: Pets of all types are strictly prohibited, inside or outside the Inn including the parking areas.

GUESTS WITH CHILDREN: Children aged 10 and over are welcome as guests. The Adobe Rose Inn is not equipped to accommodate small children, especially with regard to our other guests and the presence of our pool and spa. In specific instances, the Adobe Rose Inn may waive this restriction with prior approval. Factors that we consider include maturity of the child, availability of parents to watch the children at all times, and the guest rooms available.